These agents are the biggest jerks and the most incompetent individuals I have ever dealt with. Jan and Brandon jerked my husband around for weeks about getting an apartment.
Once moved in, we had to fight to get the second parking spot we were promised, the roof leaks in 4 different areas, the ac has broke 5 times and their response to everything is they can’t do anything without the owners permission.
When my husband requested maintenance to address these problems, Jan had the audacity to write back and say “novel text messages are really my pet peeve”– ARE YOU KIDDING ME! I was blown away by the rudeness and the unprofessionalism.
I have never ever ever dealt with people like this. The delayed responses, straight to voicemail calls, ignore the text messages.. the list goes on! Where I come from in California, we don’t do business this way and we don’t treat people this way.
Save yourself the trouble and DO NOT deal with these people. Absolutely awful, mentally and socially incompetent. I can’t imagine being treated this way in Los Angeles- especially given the $ this apartment costs.
3page views and 3437$ of monetary losses. The most of the users reported the severity of the scam is high.