Avoid Schuler Bauer Real Estate Services at all cost. We rented a home from them and had the worst rental experience in my 20 years of renting homes.
Diane is one of the two ladies who run the rental department. She is a vindictive and shameless person.
We had to leave our lease early and due to some unavoidably family issues that caused us to move out of state.
We gave over a 30 day notice and we’re going to cover rent, utilities etc until the home was rented again.
They found a new renter to take over our lease within a week. We left the home in perfect condition despite having more than 30+ things wrong with the home as well as being extremely dirty when we moved in.
Even after living in the home for over 4 months we still hadn’t had all of the issues we reported fixed.
Even with some of the issues being major safety concerns. We paid $1800 a month for this house.
So this was a suppose to be high end rental managed by an high end management company. Well it wasn’t.
They used contractors that were from the bottom of the barrel. The cheapest they could find.
These contractors made you feel uncomfortable in your own home. Everything they do is all about money.
They have no concern for the tenants. Diane’s exact words were “I work for the owners not the tenants.
They are the ones who matter.” She also laughed at me when I said I didn’t understand why I wouldn’t get my deposit back.
I asked if she had asked the owners. She again said I have no choice and I won’t get it back period.
So I emailed the Schuler Bauer directly. Kurt Schuler got involved and asked Diane to see if they owners would give me my deposit back.
Well she sure did send an email asking! She told the home owners that I emailed the owner of Schuler Bauer and he told her to ask them about the deposit.
She explained how she just listened to me rant and rave for 10 minutes complaining about my deposit and that the owners did not have to give it back to me under any circumstance but they could if they wanted to.
She wanted to make sure that there was no way I would get my deposit back. Again me getting my deposit back in no way affected her.
She just wanted to be vindictive and mean. This obviously is a behavior that Schuler Bauer now supports as David Bauer and Kurt Schuler both knew about this situation and still allowed it to continue.
If you are looking for a rental or for a company to manage your rental I would pass on using Schuler Bauer.
If you look online at other reviews you will see I am not the only person to have an issue with Diane or with Schuler Bauer.
There are several other rental companies out there that always work with their tenants and understand that without your tenants your don’t have a rental business.
David Bauer and Kurt Schuler I would suggest you take another look at your rental department and be a little more involved in the operations of the company you built as staff members like Diane are tearing it apart. Good luck.
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