Ross Realty

Lack Of Professionalism

I called this business to inquire about a few rental properties and spoke to Rob. I am not sure if he’s in sales or not.

I would think he is because he asked me questions about what I’m looking for.

I have been in sales for 10 years and I have never met such an unprofessional and rude person whether they were in sales or customer service.

He abruptly got off the phone with me while I was asking a question because the other line was ringing.

A professional, classy and polished person would have the knowledge to say “my other line is ringing and I’m the only one here to answer it so could you hold for a minute while I answer it?” instead Rob said “I have to go because my other line is ringing”.

I’m sorry but that is unacceptable!! When he called me back I asked how long he has been working there and he said “awhile” and refused to answer how many years after said is awhile 6 mths, 1 yr or 10yrs.

If he’s been there for even 6 mths he’s doing a major disservice to your company. He said “would you rather me put you on hold than hang up?” I couldn’t believe he thought that hanging up was a better idea!

I told him that would have been a wiser decision and I would have been patient because he wouldn’t have been so rude.

I was looking for an apt for $1400/mth and would have paid more if I really liked a place but because of Rob’s lack of professionalism and courtesy I am going to their competition.

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Ross Realty reviews are no way affiliated with realtor, yelp & reddit. Their business is located at 331 Broadway, Somerville, MA 02145, USA. Ross Realty could be contacted by dialing (617) 666-8188. Ross Realty business page on Realtor Scam received 0 consumers reviews/complaints,

4

page views and 2899$ of monetary losses. The most of the users reported the severity of the scam is high.
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Broadway 331
Somerville 02145 MA US
Get directions
Status : Published
Reported Loss : 2899 $
Location city : Somerville
Reported by : anonymous
Category : Company
Views :

4

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