I called this business to inquire about a few rental properties and spoke to Rob. I am not sure if he’s in sales or not.
I would think he is because he asked me questions about what I’m looking for.
I have been in sales for 10 years and I have never met such an unprofessional and rude person whether they were in sales or customer service.
He abruptly got off the phone with me while I was asking a question because the other line was ringing.
A professional, classy and polished person would have the knowledge to say “my other line is ringing and I’m the only one here to answer it so could you hold for a minute while I answer it?” instead Rob said “I have to go because my other line is ringing”.
I’m sorry but that is unacceptable!! When he called me back I asked how long he has been working there and he said “awhile” and refused to answer how many years after said is awhile 6 mths, 1 yr or 10yrs.
If he’s been there for even 6 mths he’s doing a major disservice to your company. He said “would you rather me put you on hold than hang up?” I couldn’t believe he thought that hanging up was a better idea!
I told him that would have been a wiser decision and I would have been patient because he wouldn’t have been so rude.
I was looking for an apt for $1400/mth and would have paid more if I really liked a place but because of Rob’s lack of professionalism and courtesy I am going to their competition.
4page views and 2899$ of monetary losses. The most of the users reported the severity of the scam is high.