Recently sold my home through NuVision Realty and I’m still trying to tie up loose ends 2 months later. My overall experience with NuVision was average at best, and I would have just moved on, but these last few weeks have just been a nightmare and are really what prompted me to share my experience.
First and foremost, the business model is great in theory as a seller looking to save some money, but the National Association of Realtors is so absolutely messed up that by forcing buyers to pay a commission, you’re locking yourself into a very specific market of buyers (ones that will either handle the process themselves, hire a lawyer to do the paperwork, or foot 3% commission).
During the selling process I had potential buyers reach out to me personally because their realtor refused to deal with NuVision. I fully expect this statement to be refuted, but quite honestly, if I’m a potential buyer, I’m not paying 3% commission, and if I’m a realtor, I’m not working for free.
Because of this process, expect to do an open house every week or every other week to attract buyers that may not be going through a realtor. Vacating your house every Sunday for 2 hours gets really old after the first few months. However, the open house is key to making the business model work for reasons stated above.
I finally found a buyer, and coincidentally enough, the buyer had a family member listed as the buying agent, and I don’t believe they were expecting any commission as any negotiating was done directly with the buyer and not the listed realtor.
Prior to closing I asked Ron on multiple occasions how to handle my water bill and was given wrong information. The city I lived in is unique in how the handle the final water bill and the expertise that I thought I was paying for just wasn’t there. This leads me to my final point.
I have been trying to close the loop on this water bill situation for 2 months and 90% of my calls to Ron and Kelli go ignored. If you decide to go with NuVision, make sure you do not have ANY outstanding items post closing because they will never get resolved. It’s been a very Jekyll and Hyde approach, where they come across as the nicest people, but don’t expect them to go the extra mile after the check has been cashed.
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