My experience with Nelson Property Management has not been positive; the following is a summary of my experience with them over the past 3 years:
I signed with Nelson in 2013 after my real estate agent was unable to find me a tenant. They were able to find me a tenant within two weeks, which I was pleased with.
The deal they made with the tenant was that it would be an 18 month lease in which they would pay $100 less than asking in exchange the tenant would have my property professionally painted.
In my agreement, Nelson stated that they would do a visual inspection of the unit monthly.
After the end of the 18 months, I discovered that the tenant painted the unit themselves, and did a terrible job, getting paint on my new carpet, such that I had to have the unit painted myself at the recommendation of Nelson.
They were also unable to provide me with any forwarding address information for the tenant.
So I lost $2900 on that transaction, with the $1800 less in rent plus $1100 to have the unit painted.
They were unable to provide me forwarding address for the tenant, so I was unable to use small claims court.
The next tenant only made is through 8 months of a 12 month lease before they were unable to pay.
We made an arrangement that they would do a payment plan, the unit cleaned, and painted and we would forgive the remainder of the two month on the lease.
The tenant took an extra month to move out, did not clean the unit, and did not paint it. So I had to spend another $1200 to get the unit rentable again.
My final tenant began to illegally sublease the unit about 6 months into the lease.
My neighbors complained about people coming all hours of the night, banging on doors, and smoking in my hallway.
Upon a visual inspection of the unit, we discovered a large amount of trash, multiple holes in walls, dog feces in the carpet, drawers broken or stolen and 3 doors broken.
This will be an estimated $3000 in repairs. Nelson was unable to provide me with forwarding address for tenant so I am unable to take the tenant to small claims court.
When I reached out to Nelson to see what they would be willing to do in regards to financial losses for the 3 tenants they found for me and managed, the simply said that is part of the rental business.
They did offer to find me another tenant for no charge. I have found that while they will handle repairs quickly , their ability to find quality tenants and to monitor the property is lacking, putting the owners of the property in financial risk.
2page views and 2318$ of monetary losses. The most of the users reported the severity of the scam is high.