We are very happy with our new home. We would like to offer you some feedback on our dealings with your office.
First off we are by no means real estate experts but we consider ourselves fairly experienced in customer service.
We can tell you first hand that we were extremely disappointed with one of the agents there.
When we arrived for our walk through she sat in the lobby looking at her phone, never acknowledged our presence and never greeted us in ANY manner.
It was clear to us this was a tremendous inconvenience to her. Her extreme lack of knowledge of this condo and totally unfriendly demeanor were very upsetting to us.
She had no answers to any questions and at one point said ” if this was my unit I could answer that” not the answer we were looking for.
Candidly for someone who is in the people business she should look for another career.
She lacks any communication skills and I’m stunned she is an agent.
Most agents we met are energetic, enthusiastic and helpful. In our view she strikes out
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