We rented an apartment from them for two years and our main point of contact was Inna. From the start, they tried to squeeze out every penny out of us.
They made sure they took complete advantage of us being new to the city and the country.
No other landlord/broker in the area demands as much money upfront as they do even after providing sufficient guarantor information.
We had to give out about four month’s rent together in one shot to secure the apartment *even after* providing guarantor forms that satisfied all requirements.
Also, they made us pay a broker fee even for continuing another year in the same apartment!
We realized much later after paying it to them that if the broker hasn’t shown you any apartments, they can’t charge you with a fee.
Towards the end, when we tried to move out of the apartment, they cut off half of our deposit claiming that we owed them the rent for the month after the end of our lease.
They used a legal loophole to do this even after we had been completely upfront about our plans.
When we tried to reach out to Inna about this, she made sure she ignored all our calls for about a month.
Overall, Inna tried to make it as difficult for us as possible every time we had to have any communication with her.
We almost always hated the part about having to deal with them at all. And as students, we lost a lot of money (almost one and a half month’s rent) because they made sure they did not tell us about rules until much later (rules that weren’t mentioned clearly in the lease) when they could use it to make us pay more or hold back out deposit.
I would definitely recommend avoiding renting from them!
3page views and 3276$ of monetary losses. The most of the users reported the severity of the scam is high.